North America: +1 778 917 5533 ; Office Direct: +63 32 234 5129

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Contact Center Solutions

We go beyond making a difference.  

That's the Stark BPO  difference.

Call Now!

1-833-88-STARK (US & Canada).  

That's 1-833-88-78275

Our Gold Standard

Why Stark BPO is the RIGHT call center partner to grow your business.

Choosing  the right contact center partner for your business just got easier because  Stark BPO is here for you.  In today’s rapidly increasing business and  labor market, outsourcing continues to be a key driver for startups, small to medium-sized companies and Fortune 500 companies to achieve  their growth targets and gain a competitive edge.  The best part  is, you get all these advantages through outsourcing which is about creating a successful, high-yielding partnership with the right BPO company.  
 

Therefore, choosing the right call center partner is one of the most  important steps for your business.  But look no further.  You get everything you're looking for in Stark BPO Services.  We're the right  call center partner that can help you achieve your growth targets at the least possible cost.
 

Simply put, we provide the best solution to your outsourcing needs with proven results  for your business right here, right now because we go beyond making a difference.


That's the Stark BPO difference.

OUR VALUES - S.T.A.R.K.

Service Excellence

Teamwork

Assertiveness

Reliability

Keen Attention To Details

We conquer hearts.

That's how we exceed expectations, everyday, on every call.

THE STARK BPO FAMILY

Founded On Trust

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 Stark  BPO Services won't be where it is today without our first client’s full  support and trust in us. They believed in our leadership and the  competence of the team we put together from day one. The pioneers who  took on the challenge of meeting our first client's needs.


Team  Stark delivered on that expectation and will continue to do so because  success as we know it, is taking care of small things and doing them  consistently everyday.  Bene Omnia Facere:  Doing all things well.  


At Stark BPO Services, we put our best foot forward with an inner confidence and a warm smile that comes from the heart.


Today,  our operations  span several accounts serving clients  in the United  States, Canada, Australia, UK and United Arab Emirates.  Our battle cry is to  conquer our client's hearts, one satisfied customer at a time.  We  believe in our people. We're not just here to compete. We're here to win  it for you.  


Choosing Stark BPO Services is partnering with a quality service provider at the least possible cost because we understand value is three-folds: Quality, Quantity and Price.

Our Operations Center

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 Stark  BPO Services is located in the heart of Cebu City, the Queen City of  the South, Philippines, a 10 minute walk to the historic Fuente Osmeña Circle and  Cebu Provincial Capitol.


Our Operations  Center is equipped with leased ISP lines, with a redundancy  backups to ensure an uninterruptible delivery of service around the clock, fully equipped with standby power generator in the event of a power outage. Our servers and  switches are sufficiently backed up by high-capacity UPS systems.   Doors are equipped with RF ID-enabled systems and multiple CCTV cameras  in every room.  We give business continuity and system security the utmost priority and  attention it deserves 24/7.


A Quality Team, A Happy Team


 Our  call center agents are experienced and highly-qualified professionals  with superior work ethic and above-average fluency in English. Stark BPO  has one of the highest employee retention rates in the industry.  That  alone speaks volume on how we take care of our people.  Beyond employee engagement and retention programs, Stark BPO is a place that every staff feels nurtured and supported to continue to excel and grow in the industry that we are all very grateful to be a part of.



Team Stark Testimonials

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 "A happy place to work, a supportive and caring management.  This is our home, built by competent and happy people."


- Sherbi, pioneer supervisor


"Happy Anniversary Stark BPO !Thank you for giving me the opportunity to grow here in this company and be part of the family. 


- Jana, agent


 "More than just a great team.  Stark BPO has been instrumental for my career and professional growth. "


- Mark, QA and pioneer agent.


"One of the best decisions I made was to join Stark BPO from the start."


- Jhong, pioneer agent


"At Stark BPO, I'm not just a mere number.  I am valued for my initiatives and contribution to my team."


- Dhio, agent


"Stark BPO is our company's first outsourcing provider and it remains the  best choice in agent quality and results. We're very pleased to have  such a reliable partner.


- John, Client CEO





Filipino Call Center Agents Shining Brightly

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 The Philippines ranks seventh among the world’s top outsourcing destinations, according to the 2017 A.T. Kearney Global Services Location Index. The ranking is based on financial attractiveness, people skills and availability, and business environment. 


The Southeast Asian country is the world’s undisputed call center capital—overtaking closest rival India—with 16% to 18% of the global market share.


Six Philippine cities made it to the 2018 Tholons Top 100 global outsourcing destinations:  Manila (second), Cebu (11th), Davao (75th), Sta. Rosa (87th), Bacolod  (89th), Iloilo (92nd). The city ranking is based on digital  transformation, talent skills and quality, costs, ease of doing  business, and other outsourcing-related factors.


The  United States makes up 65% of the local BPO market.  while Europe, Australia, and New  Zealand, are also being supported by many Philippine-based BPO companies.

Stark Turns 3

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Stark BPO Services turned 3 on August 21, 2019.  As an organization of dedicated call center professionals, we take pride in our achievements, individually and as a team.  It's been a wonderful and meaningful ride.


Time does indeed fly. It wasn't that very long ago when we started this great journey, taking a giant leap of faith, and gladly we did as we've turned Stark BPO to be the happy home it has become. 


On August 21, 2016, Stark  BPO went into operations for the first time.   With the support of a our first client, we put together a highly talented and  hardworking team.  3 years and counting, we remain focused and passionate than ever in reaching greater heights for our clients and their customers.


These milestones are a tribute to the dedicated men and women that have made this journey such a remarkable one. We celebrated our 3rd year anniversary on August 24th at Dakong Bato Beach Resort in Dalaguete, Cebu.  Together,  we wish to thank everyone for making the event such fun-filled day and a memorable one.



The Top 10 BPO Companies in Cebu (from a local blog site)

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Suprise surprise! Check  out the Top 10 BPO companies in Cebu courtesy of a local blog,  Atonibai.com published in August 2017.  It's worth noting that #9 is the  newest kid on the block, with emphasis on the word, "kid" denoting our  emergence in Cebu's flourishing BPO industry. 


Coincidentally, on the same month,  August 21st to be exact, Stark BPO Services celebrated  its first year  anniversary.  

Slowly  but surely, our young company is getting noticed in the industry and  we're humbled of this recognition. 


We have our sights aimed at bigger  things. We do so by taking care of small things. We count our blessings  with a grateful spirit.  To the author of this article, thank you .


Credits: https://www.atonibai.com/bpo-companies-cebu/

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For other inquiries, please call or send us an email to: info@starkbpo.net

US / Canada Toll Free: +1 833  887 8275

 International or WhatsApp & Viber: +1 778 917 5533


Stark BPO Services

3/F Onael Building, Don Gil Garcia Street, Capitol Site, Cebu City, Philippines 6000

Cebu Office phone: +63 32 234-5129

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Cebu is the seventh best island in asia - travel + Leasure Survey 2019

From Sunstar Cebu - July 13, 2019

 CEBU emerged as the “7th Best Island in Asia,” according to the recent  survey of Travel + Leisure, a travel magazine based in New York, New  York.


Two other islands in the country also made it to the Top 10  list—Boracay Island (9th) and Palawan (2nd), which also ranked second  in the Top 15 World’s Best Islands.  Every year, for the World’s Best Awards survey, Travel +  Leisure asks its readers to weigh in on travel experiences around the  globe—to share their opinions on the top cities, islands, cruise ships,  spas, airlines and more.


Readers rated islands according to their  activities and sights, natural attractions and beaches, food,  friendliness and overall value.  Travel + Leisure described the  islands of Cebu, Palawan and Boracay as “longtime favorites, thanks to  top-notch reef and wreck diving, white-sand beaches, hiking trails with  waterfalls and welcoming locals.”    The Department of Tourism (DOT) 7 welcomed the announcement on Saturday, July 13, 2019.  Shahlimar  Tamano, DOT 7 director, told SunStar Cebu they would continue their  efforts to boost Cebu’s tourism to both domestic and foreign travelers.


“This  is both an honor and testament to the hardworking Cebuanos, our  industry players, stakeholders, government workers and partners who work  tirelessly to promote the island and ensure that every visitor is safe  and has a pleasant experience,” he said.  Tamano said the recognition has  encouraged them to collaborate with stakeholders to bring the Cebu experience to all tourists.


“Rest assured we will all continue to improve and collaborate for a better Cebu experience,” he said. Hotel,  Resort, and Restaurant Association of Cebu president Carlo Suarez said  the recognition would again bring Cebu to the global scene. “We are truly a tourist destination not only in Asia but in the rest of the world,” he said.  With this, he urged all stakeholders to work on attracting more international airlines to establish routes coming to Cebu. “We need more international flights flying direct to Cebu,” Suarez said.


Cebu  recently hosted Routes Asia 2019 with routes development plans geared  to more provinces in China, Vietnam, Europe and other global  destinations.  With this, foreign tourists from China, Japan,  Korea, the United States and Europe, among others, are expected to flock  to Cebu as more direct flights are planned to be established.


In 2018, Cebu’s tourist arrivals increased by 14.33 percent or 698,849 tourists more than those in 2017.  Data  presented by the DOT 7 last February showed that Cebu’s tourist  arrivals in 2018 reached 5,575,896, higher than the 4,877,047 in 2017.  Last year, there were 2,805,115 foreign tourist arrivals and 2,770,781 domestic tourist arrivals.  

Travel + Leisure World's Best Award Survey

The Philippine islands of Cebu (No. 7), Palawan (No. 2 here, but also voted one of the World’s Best Islands),  and Boracay (No. 9) are longtime favorites, thanks to top-notch reef  and wreck diving, white-sand beaches, hiking trails with waterfalls, and  welcoming locals. Five-star lodgings with water views and doting  service abound, from the Shangri-La Boracay Resort & Spa to El  Nido’s four eco-friendly, waterfront Palawan properties. .