North America: +1 (604) 229 7847 ; Office Direct: +63 (32) 234 5129
Contact Center Solutions
We go beyond making a difference.
That's the Stark BPO difference.
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1-833-88-STARK (US & Canada).
That's 1-833-88-78275
THE STARK BPO FAMILY
Founded On Trust
Stark BPO Services won't be where it is today without our first client’s full support and trust in us. They believed in our leadership and the competence of the team we put together from day one. The pioneers who took on the challenge of meeting our first client's needs.
Team Stark delivered on that expectation and will continue to do so because success as we know it, is taking care of small things and doing them consistently everyday. Bene Omnia Facere: Doing all things well.
At Stark BPO Services, we put our best foot forward with an inner confidence and a warm smile that comes from the heart.
Today, our operations span several accounts serving clients in the United States, Canada, Australia, UK and United Arab Emirates. Our battle cry is to conquer our client's hearts, one satisfied customer at a time. We believe in our people. We're not just here to compete. We're here to win it for you.
Choosing Stark BPO Services is partnering with a quality service provider at the least possible cost because we understand value is three-folds: Quality, Quantity and Price.
Our Operations Center
Stark BPO Services is located in the heart of Cebu City, the Queen City of the South, Philippines, near Fuente Osmeña Circle.
Our Operations Center is equipped with leased ISP lines, with a redundancy backups to ensure an uninterruptible delivery of service around the clock, fully equipped with standby power generator in the event of a power outage. Our servers and switches are sufficiently backed up by high-capacity UPS systems. Doors are equipped with RF ID-enabled systems and multiple CCTV cameras in every room. We give business continuity and system security the utmost priority and attention it deserves, 24 hours a day, 7 days a week.
A Quality Team, A Happy Team
Our call center agents are experienced and highly-qualified professionals with superior work ethic and above-average fluency in English. Stark BPO has one of the highest employee retention rates in the industry. That alone speaks volume on how we take care of our people. Beyond employee engagement and retention programs, Stark BPO is a place that every staff feels nurtured and supported to continue to excel and grow as a professional.
Team Stark Testimonials
"A happy place to work, a supportive and caring management. This is our home, built by competent and happy people."
- Sherbi, pioneer supervisor
"Happy Anniversary Stark BPO !Thank you for giving me the opportunity to grow here in this company and be part of the family.
- Jana Tan, agent
"More than just a great team. Stark BPO has been good to me."
- Mark, QA and pioneer agent.
"One of the best decisions I made was to join Stark BPO from the start."
- Jhong, pioneer agent
"Stark BPO is our company's first outsourcing provider and it remains the best choice in agent quality and results. We're very pleased to have such a reliable partner.
- John, Client CEO
Filipino Call Center Agents Shining Brightly
The Philippines ranks seventh among the world’s top outsourcing destinations, according to the 2017 A.T. Kearney Global Services Location Index. The ranking is based on financial attractiveness, people skills and availability, and business environment.
The Southeast Asian country is the world’s undisputed call center capital—overtaking closest rival India—with 16% to 18% of the global market share.
Six Philippine cities made it to the 2018 Tholons Top 100 global outsourcing destinations: Manila (second), Cebu (11th), Davao (75th), Sta. Rosa (87th), Bacolod (89th), Iloilo (92nd). The city ranking is based on digital transformation, talent skills and quality, costs, ease of doing business, and other outsourcing-related factors.
The United States makes up 65% of the local BPO market. while Europe, Australia, and New Zealand, are also being supported by many Philippine-based BPO companies.
Stark at 3
The artwork above was during Stark BPO's 2nd year Anniversary. And yes! We are turning 3 on August 21, 2019. As an organization of dedicated call center professionals, we take pride in our achievements, individually and as a team. It's been a wonderful and meaningful ride.
Time does indeed fly. It wasn't that very long ago when we started this journey together, taking a giant leap forward, and gladly we did as we've turned Stark BPO to be the happy home it has become.
On August 21, 2016, Stark BPO went live. With the support of our pioneer client, we put together a highly talented and experienced team. Years have come to pass, we remain focused and passionate than ever in reaching greater heights for for our clients and their customers.
These milestones are a tribute to the dedicated men and women that have made this journey a truly remarkable one.
The Top 10 BPO Companies in Cebu (from a local blog site)
Suprise surprise! Check out the Top 10 BPO companies in Cebu courtesy of a local blog, Atonibai.com published in August 2017. It's worth noting that #9 is the newest kid on the block, with emphasis on the word, "kid" denoting our emergence in Cebu's flourishing BPO industry.
Coincidentally, on the same month, August 21st to be exact, Stark BPO Services celebrated its first year anniversary.
Slowly but surely, our young company is getting noticed in the industry and we're humbled of this recognition.
We have our sights aimed at bigger things. We do so by taking care of small things. We count our blessings with a grateful spirit. To the author of this article, thank you .
Photo Gallery: Team Stark
Happily Supporting Clients and Their Customers in 5 Countries
Cebu is the seventh best island in asia - travel + Leasure Survey 2019
From Sunstar Cebu - July 13, 2019
CEBU emerged as the “7th Best Island in Asia,” according to the recent survey of Travel + Leisure, a travel magazine based in New York, New York.
Two other islands in the country also made it to the Top 10 list—Boracay Island (9th) and Palawan (2nd), which also ranked second in the Top 15 World’s Best Islands. Every year, for the World’s Best Awards survey, Travel + Leisure asks its readers to weigh in on travel experiences around the globe—to share their opinions on the top cities, islands, cruise ships, spas, airlines and more.
Readers rated islands according to their activities and sights, natural attractions and beaches, food, friendliness and overall value. Travel + Leisure described the islands of Cebu, Palawan and Boracay as “longtime favorites, thanks to top-notch reef and wreck diving, white-sand beaches, hiking trails with waterfalls and welcoming locals.” The Department of Tourism (DOT) 7 welcomed the announcement on Saturday, July 13, 2019. Shahlimar Tamano, DOT 7 director, told SunStar Cebu they would continue their efforts to boost Cebu’s tourism to both domestic and foreign travelers.
“This is both an honor and testament to the hardworking Cebuanos, our industry players, stakeholders, government workers and partners who work tirelessly to promote the island and ensure that every visitor is safe and has a pleasant experience,” he said. Tamano said the recognition has encouraged them to collaborate with stakeholders to bring the Cebu experience to all tourists.
“Rest assured we will all continue to improve and collaborate for a better Cebu experience,” he said. Hotel, Resort, and Restaurant Association of Cebu president Carlo Suarez said the recognition would again bring Cebu to the global scene. “We are truly a tourist destination not only in Asia but in the rest of the world,” he said. With this, he urged all stakeholders to work on attracting more international airlines to establish routes coming to Cebu. “We need more international flights flying direct to Cebu,” Suarez said.
Cebu recently hosted Routes Asia 2019 with routes development plans geared to more provinces in China, Vietnam, Europe and other global destinations. With this, foreign tourists from China, Japan, Korea, the United States and Europe, among others, are expected to flock to Cebu as more direct flights are planned to be established.
In 2018, Cebu’s tourist arrivals increased by 14.33 percent or 698,849 tourists more than those in 2017. Data presented by the DOT 7 last February showed that Cebu’s tourist arrivals in 2018 reached 5,575,896, higher than the 4,877,047 in 2017. Last year, there were 2,805,115 foreign tourist arrivals and 2,770,781 domestic tourist arrivals.
Travel + Leisure World's Best Award Survey
The Philippine islands of Cebu (No. 7), Palawan (No. 2 here, but also voted one of the World’s Best Islands), and Boracay (No. 9) are longtime favorites, thanks to top-notch reef and wreck diving, white-sand beaches, hiking trails with waterfalls, and welcoming locals. Five-star lodgings with water views and doting service abound, from the Shangri-La Boracay Resort & Spa to El Nido’s four eco-friendly, waterfront Palawan properties. .