North America: +1 778 917 5533 ; Office Direct: +63 32 234 5129

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Your Gold Standard is Our Standard

We pay attention to every detail as it should be, on every call.

 

At  Stark BPO, our call center services stand out from the crowd in that we  set the bar high on every task whether big or small. We treat every  customer experience like gold as it should be  — a meaningful and  professional interaction between our agents and your customers where  concerns are addressed and complaints turned into very satisfied  customers. We're with them every step of the way. We value each customer  interaction as much as you do — before, during, and after every call.

So  whether it's telemarketing, appointment-setting, customer service,  technical support, or back office, we treat every call and every task  with a gold mindset by ensuring that the customer's best interest is  attended to efficiently and effectively because what matters to them,  matters to us and our client-partners.  

We do so from a standpoint of 


Service

Teamwork

Assertiveness

Reliability

Keen attention to detail  


That's  how we do it at STARK BPO.  That's how we meet and exceed  every metric and KPI because our Gold Standard and our Gold Results are  direct reflections of our Core Values.


We're  so focused to perfect your business process needs that we have our eyes  set not just on the bronze or silver. In the sea of call centers around  the world, Stark BPO Services stands out as a people-oriented,  quality-focused and results-driven organization.


Our Standard is to win your customers' hearts one call at a time.  


We are our clients' most reliable partner.  We are motivated, inspired and driven to exceed expectations on on every call, day in and day out.


 We go beyond making a difference.  That's the Stark  difference. 

Our Winning formula: we take good care of our people.

 We  did so from day one and we have ever since. We put meaning to the  adage, "Treat your people right" through leadership by example that  nurtures positive behavior which in turn drives excellence. We have an  effective evaluation system that's real-time, measurable and  results-oriented. We gauge performance point-by-point, step-by-step, from one result to the next.


We set clear objectives by which every  expectation is defined. There's attention to quality as well as quantity.  These two are inseparable objectives that we aim to meet on every call, in every task.  We are are on it from the start of the shift to the final buzzer.  How do we do it?  By taking good care of our people that take care of their customers.


Thus,  every company's outsourcing partnership with Stark BPO is always a  winning proposition because taking care of our people  is embedded in our company's culture.  Excellence is a by-product of a healthy  relationship between team members and management.   We don't leave your business' success  to chance.  We're on it every time and it starts with having the right  people and taking good care of them because it matters.


Stark's happy team is our client's highly-productive team!